When you’re looking to solve a problem and improve something for someone, empathy matters. You need to be able to put yourself in the shoes of the customer, feel their pain and use the insight generated to fuel your product development efforts.
When we fail to employ empathy and other soft skills like it, we may get to fabulous solutions but we run short of understanding the problem. Solving a problem. And when we do that, the odds for success are very much stacked against us.
So treasure your soft skills. And if you don’t feel you have too many of them yourself, treasure the ones in your team who do. Because you need them in order to be successful in a truly outstanding way.
It’s been a month since I joined inQvation Studio, and what a month it has been; fastpaced, fun and with a lot of excitement about the challenges and opportunities that lie ahead.
I have spent the month catching up on all the thinking that has gone into building the Studio idea. Furthermore I have been fortunate enough to be able to contribute to a couple of projects already, and I am very grateful of how that has turned out and the feedback, I have received. There are just cool, skilled, fun and generous people all over, and I never grow tired of people who passionately care about what we are all doing together.
On top of that we have spent some time getting bits and pieces in play that will help us in our exploration work going forward. Essentially we’re preparing for takeoff full well knowing that (more than) one or two things will go very differently than according to plan. The coming months will have us launch properly and will show whether we can make our trajectory. Based on the first month, I am very optimistic. Onwards and upwards.