Customer check-in

One thing I find very fascinating is that for a lot of startups there seems to be an almost inverse relationship between the energy put into acquiring and onboarding customers versus the energy put into keeping them as happy customers for the long term. Of course most startups do customer satisfaction surveys, NPS scores etc,… Continue reading Customer check-in

Talk code as non-coder

For quite a while I have been deeply fascinated with no-code platform Bubble. It's immensely powerful in itself, and it allows no-coders like me the opportunity to dabble a bit into it and try to get an understanding for how code structure actually works. But it also presents another huge advantage: An improved ability to… Continue reading Talk code as non-coder

Getting into the head

You can have the best idea or the best product out there but still get a resounding 'No' from your stakeholders. When that happens it is always hugely frustrating, and it is only naturel to ponder what the heck went wrong. But instead of guessing try to understand by getting into the decision makers head.… Continue reading Getting into the head